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We have compiled a list of questions customers are most commonly asking us at the moment.

If your query is not answered here, please visit our full list of Frequently Asked Questions

I can't find Opus as a payee within my Internet Banking tool - how can I make a payment online?

You can still make a payment by selecting 'Paying another person / small business' and using the information below, quoting your 16 digit card number in the reference.

You need to provide your bank with the following information, allowing 1 working day before the due date shown on your statement.
Bank sort code no. 30-00-00 bank account no. 00262188

Received a PIN for your Opus Card but not yet received your plastic card?

If you have received a PIN but not a card (and vice versa) you will need to call Opus Card Services on 020 7871 0464*.

What to do if your Opus Card doesn’t work?

Your Opus Card should work in most retail outlets and online stores. In a small number of cases though, the retailer needs to update their system to recognise Opus.

This should happen very quickly over the coming weeks and you should soon be enjoying the benefits of Opus wherever you need to shop.

How to register for Opus Secure

Opus Secure provides you with additional protection when shopping on the internet. It’s easy to use and gives you complete control over card use for online purchases.

You’ll need to register your Opus Card the first time you make an online purchase. You’ll be asked to supply some basic card details, to select a password and agree a secret phrase. Make sure you select a password and secret phrase that you’ll remember.

When you are asked to supply your full name, you should enter it EXACTLY as it appears on your Opus Card.

How can I make a payment?

We've made it easier than ever for you to make your Opus Card payment. Whether you want to pay in full each month or spread your repayments, choose from one of 5 easy ways.

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Opus Secure

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