Payment Protection Insurance

Payment Protection Insurance could repay your account in full on your Opus Card if you die or are diagnosed with a critical illness or could help cover your monthly repayment should you become unemployed or suffer an accident or sickness that prevents you from working.

We are not selling new Payment Protection Insurance (PPI) policies, but if you are an existing Opus Cardholder with a PPI policy and would like to find out more about your cover and the premium you pay, please call the customer helpline on 020 7871 0464.*

If you wish to cancel your insurance you can cancel at any time in writing to Opus Customer Services.

If you would like to make a new claim on your policy or enquire about an existing claim, you or your personal representative should contact MetLife on 0870 909 9459. Claims will be handled by MetLife Services Limited, Direct House, 4 Sidings Court, Doncaster, South Yorkshire, DN4 5NU.

PPI policies, including Payment Protection Insurance, Cardholder Repayment Protection Lite, Cardholder Repayment Protection Plus and Cardholder Repayment Protection Premier are issued by MetLife Europe Limited and MetLife Europe Insurance Limited, Level 28, One Canada Square, Canary Wharf, London, E14 5AA.

Lifestyle Protect (not a CRP policy) is also issued by MetLife Europe Limited and MetLife Europe Insurance Limited, Level 28, One Canada Square, Canary Wharf, London, E14 5AA.

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