Can I ask for my credit limit to be increased or decreased?

Yes you can ask for your credit limit to be increased. As part of being responsible lenders, we monitor accounts on an ongoing basis. Remember that it is important that you make your monthly payment on time and keep within your credit limit as this may affect our decision. We need to see that an account is well managed and payments are made on time over a number of months before we can give a line increase.

You can also ask for your credit limit to be reduced at any time, simply request this through your online servicing account or call our customer services on 020 7871 0464*.

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